Support
We’re a small, EU-first team. The fastest way to reach a human is email — we read every message.
Email [email protected]Account & login
Trouble receiving your SMS one-time passcode, or signing in on a new device? Email us with the phone number on your account (in international format) and we’ll help.
Delete your account & data
You can delete your account and its data any time from the app’s settings. If you can’t reach the app, email us and we’ll process the deletion for you.
Report abuse or block a user
We have zero tolerance for abusive or objectionable content. Use the in-app report and block controls where available, or email [email protected]. We aim to review reports and act within 24 hours.
Privacy & your data rights
Access, export, correct or erase your data under the GDPR. Export and delete are built into the app; for anything else, email us or read the Privacy Policy.
Contact
Sundain is operated by an individual (sole operator) based in Cologne, Germany. For all support, privacy and abuse enquiries: [email protected].
Please don’t include sensitive personal details (health, financial, etc.) in your message beyond what’s needed to help you.